Account and data deletion

Your data. Your choice.

How to request deletion of your Equipt account and personal information.

You can request account and personal data deletion by email. You do not need to share your password.

Request deletion by email

  1. Email hello@core25.com.au, preferably from the address associated with your Equipt account.
  2. Use the subject Equipt data deletion request.
  3. Tell us that you want your account and personal information deleted. Include the account email if it differs from your sending address.
  4. We will confirm any identity verification needed and explain the applicable deletion process.
Prepare deletion request

Delete account instructions in the app

The in-app deletion path must be confirmed before launch. This page does not assume a settings option that has not been verified. If you cannot access the app, use the email process above.

Data retained

[Review required: identify any records retained for legal, security, billing, or backup reasons, why they are retained, who can access them, and for how long. Confirm how deletion affects shared church records.]

Processing time

[Review required: publish a verified response and deletion timeframe, including backup expiry and any permitted exceptions.] The team will confirm the applicable timing when it responds to your request.

Questions or concerns

Contact hello@core25.com.au. You can also read our draft Privacy Policy.